It seems all of Royal Mail are taking it in turns to have the day off. It's what they call rolling "wildcat" strikes and the effect is crippling the postal service. However it seems they are not getting national coverage.
The net result is that lots of people are not getting their items, and we're getting it in the neck.
Have a look here http://www.dailymail.co.uk/news/article-1213283/Postal-strike-chaos-Post-Office-managers-forced-sort-mail-pavement.html
Monday, 14 September 2009
Monday, 24 August 2009
Two Websites
We now have two fully functioning websites. The plan was to keep them both running for a month or so as we smooth out the service on the new site. However it will probably take a fair while for www.phenoptix.com to get the google ranking of the old site.
The new website already has more products than the old site, most of which can be found in the prewired LEDs category.
Come along and have a look, let us know what you think!
The new website already has more products than the old site, most of which can be found in the prewired LEDs category.
Come along and have a look, let us know what you think!
Saturday, 8 August 2009
Website Woes
Our new website is ready to launch on Monday! The only thing is that when we transferred to new servers our providers didn't update the DNS, they just put a redirect on the old server!
Our old server was taken down yesterday, leaving the new one anonymous. The result is that we now have no phenoptix.com emails or website for another 48 hours.
If you're reading this then please be assured, we are still here!
Our old server was taken down yesterday, leaving the new one anonymous. The result is that we now have no phenoptix.com emails or website for another 48 hours.
If you're reading this then please be assured, we are still here!
Sunday, 19 July 2009
Mid July Blog
Another while between Blogs!
Partially down to impending parenthood meaning that more "spare" time has to be created for all those niggling jobs around the house and garden. The last significant niggling job being 25 meters of 6 foot fence panelling down one side of the garden!
Another "spare" time hog has been jolly old ebay who have insisted on "free" shipping on many listings. To enforce their policy they've cancelled a couple of hundred listings, which all need to be relisted with free (included!) shipping. I've also decided to add a bit more detail to some of them to save time answering the same questions over and over again. So relisting is taking up a fair chunk of time!
Plans for the phenoptix future will involve a new website as we've found our current provider to be pain for integrating credit cards. They also host us on an oversubscribed server in the US, meaning UK customers experience delays in service. We have complained but they deny the problem. Volusion, take note - We are not happy!
Along with the new website we will be relaunching our forums, but with more wholehearted support and a few features to draw people in.
That's just a potted view of where we are I suppose.
Thanks for reading!
Partially down to impending parenthood meaning that more "spare" time has to be created for all those niggling jobs around the house and garden. The last significant niggling job being 25 meters of 6 foot fence panelling down one side of the garden!
Another "spare" time hog has been jolly old ebay who have insisted on "free" shipping on many listings. To enforce their policy they've cancelled a couple of hundred listings, which all need to be relisted with free (included!) shipping. I've also decided to add a bit more detail to some of them to save time answering the same questions over and over again. So relisting is taking up a fair chunk of time!
Plans for the phenoptix future will involve a new website as we've found our current provider to be pain for integrating credit cards. They also host us on an oversubscribed server in the US, meaning UK customers experience delays in service. We have complained but they deny the problem. Volusion, take note - We are not happy!
Along with the new website we will be relaunching our forums, but with more wholehearted support and a few features to draw people in.
That's just a potted view of where we are I suppose.
Thanks for reading!
Tuesday, 16 June 2009
First Blog O' The Month
The O' in the title is inspired by facebook adding an English (pirate) language setting to replace the English (UK) or English (US) option.
Blogs haven't been coming thick and fast from me of late as we are nicely busy with orders and too busy with all the other stuff. We've a couple of new projects on the go at the moment and the best of these is a new website we're hoping to launch this month. We'll run it in parallel with the existing site for a while before switching sites and redirecting all the traffic. Hopefully you'll all find it better, we think it'll be an improvement.
Anyway, end of another long day, time for bed.
Blogs haven't been coming thick and fast from me of late as we are nicely busy with orders and too busy with all the other stuff. We've a couple of new projects on the go at the moment and the best of these is a new website we're hoping to launch this month. We'll run it in parallel with the existing site for a while before switching sites and redirecting all the traffic. Hopefully you'll all find it better, we think it'll be an improvement.
Anyway, end of another long day, time for bed.
Saturday, 13 June 2009
Another Busy Month
It just goes to show how busy we were in April, it's now well into May and I'm just around to writing about it.
We bought on some new
We bought on some new
Sunday, 10 May 2009
Long time no blog - New Products on the website!
I feared this would happen from the outset. Packing orders and answering questions have for a while now taken up all available time. It's the weekend, Sunday in fact and I'm blogging after a morning of revamping the website.
This is what I've done of late:
We've added a decent range extremely bright 10mm LEDs to the site which you can get to by clicking on the lolly pop looking LED above. We've started with Red, Green, Blue and White and there are also a number of less bright diffuse lens LEDs which I ordered in some years ago to cash in on the LED Throwie thing. I listed about half of the colours then ignored the 10mm LED category, leaving it a very ugly corner of the website.
We've added another 5 product lines, being warm white and orange LEDs in 3 and 5mm and our 5mm RGB LED. They can be found by clicking these little fellas:
There are a few more bits and bobs to come, we have an RGB superflux LED and also a UV superflux which can currently be found on ebay. They have been delayed in making it to phenoptix.com as our pricing scheme for the Superflux category needed a severe update.
This is what I've done of late:
We've added a decent range extremely bright 10mm LEDs to the site which you can get to by clicking on the lolly pop looking LED above. We've started with Red, Green, Blue and White and there are also a number of less bright diffuse lens LEDs which I ordered in some years ago to cash in on the LED Throwie thing. I listed about half of the colours then ignored the 10mm LED category, leaving it a very ugly corner of the website.We've added another 5 product lines, being warm white and orange LEDs in 3 and 5mm and our 5mm RGB LED. They can be found by clicking these little fellas:
There are a few more bits and bobs to come, we have an RGB superflux LED and also a UV superflux which can currently be found on ebay. They have been delayed in making it to phenoptix.com as our pricing scheme for the Superflux category needed a severe update.
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