Well it's mid March and it has been another truly hectic month so far. Sales have broken the previous month's record already and I'm finding less and less time at the end of every day. Weeks are now 6 days long and the days are coming in between 10 and 16 hours.
It is however fantastic, being busy and seeing so many new customers is a real privilege in these troubled times.
We've added a number of new product lines and are adding more all the time
Friday 20 March 2009
Saturday 14 March 2009
Good Bye Italy
I've finally cracked! I've had it up to here (I'm holding my hand up above my head!) The Italian Postal Service are Thieves and due to their lack of ability to deliver my packages I have decided to stop sending to Italy.
Apologies to any existing customers, but only 1 in 3 packages gets to it's recipient in Italy. The usual procedure is that I send the items, I get an angry email 2 weeks later, then resend the items and then get a paypal dispute, which of course I lose as it is started as an item not received case. So all in all I lose 2 x the items ordered then the money initially paid.
This post is a rant but I've not posted for a while anyway.
Update: After the red mist cleared I did indeed continue shipping to Italy. Fortunately we have a new agreement with Royal Mail and we should be receiving compensation for every missing parcel.
Apologies to any existing customers, but only 1 in 3 packages gets to it's recipient in Italy. The usual procedure is that I send the items, I get an angry email 2 weeks later, then resend the items and then get a paypal dispute, which of course I lose as it is started as an item not received case. So all in all I lose 2 x the items ordered then the money initially paid.
This post is a rant but I've not posted for a while anyway.
Update: After the red mist cleared I did indeed continue shipping to Italy. Fortunately we have a new agreement with Royal Mail and we should be receiving compensation for every missing parcel.
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